Universal Higher Education academic board is the peak body responsible for assuring academic quality and ensuring academic integrity and high standards in teaching, learning, scholarship and research. Acerca de Academic Board Professor Paul Collier CHAIR ACADEMIC BOARD Until his retirement in July 2024, Professor Paul Collier was Professor of Accounting at Monash Business School where he has been Deputy Head of the Department of Accounting & Finance, Associate Dean for Research Training, and most recently Director of the Monash MBA Program. He is a CPA who holds a Bachelor’s degree in accounting (UTS), a Master’s degree in organisation behaviour (UNSW), a Graduate Diploma in Education (UTS), and a Doctor of Philosophy (Warwick). Paul’s career commenced in the private sector, where he became Chief Financial Officer & Company Secretary, and subsequently General Manager (Operations) for a listed manufacturing company in Sydney. He then made a late career transition, becoming Head of Training & Development for a UK police force, and then moved into academia. His main areas of research interest and publications have been in performance measurement, management control, governance, and risk management in the public and not-for-profit sectors. Paul has been on the board of Festival Housing, a large social housing organisation in England; Peninsula Health (which operates Frankston & Rosebud hospitals in Melbourne) and two academic charities, as well as two privately owned companies. At Peninsula Health, Paul was Chair of the Finance & Resources Committee, and a member of the Audit & Risk Committee and the Remuneration Committee. At Festival Housing, Paul was Chair of the Audit Committee. He has been an author and subject matter expert for CPA Australia, and previously with CIMA in UK, in the fields of management accounting, risk and management control systems. Paul was a member of the Academic Board and Teaching & Learning committee of a reputable private higher education provider from 2014 to 2020. Professor Mahsood Shah DEPUTY CHAIR ACADEMIC BOARD Professor Shah has completed his PhD with a research focus on quality assurance in Australian higher education. Over the last 18 years, he has led learning and teaching at faculty and school level at three Australian universities. He has extensive experience in all aspects of learning and teaching leadership including strategy and governance, quality assurance and enhancements, and maintenance of standards. Mahsood is also on the TEQSA Expert Register and has also been part of review panels with various international quality assurance agencies. Professor Roger Hadgraft INDEPENDANT ACADEMIC BOARD MEMBER Professor Roger Hadgraft is a civil engineer with 30 years’ experience in transforming engineering education through project-based learning (PBL) and educational technology. He was instrumental in introducing a project-based curriculum in civil engineering at Monash University and in several disciplines at the Royal Melbourne Institute of Technology (RMIT). Roger was an Australian Learning and Teaching Council Discipline Scholar and co-author of the Threshold Learning Outcomes for Engineering and Information Technology and he has been a member of several national learning and teaching projects. Professor Mehregan Mahdavi INDEPENDANT ACADEMIC BOARD MEMBER Professor Mehregan Mahdavi is a highly experienced educator with over two decades of experience in higher education teaching, research, and management. Throughout his career, Mehregan has worked at various universities and institutes within Australia and abroad. Mehregan has successfully led several quality assurance and curriculum development projects within higher education, demonstrating a strong commitment to promoting excellence in learning and teaching. With academic expertise in both Information Technology and learning and teaching in higher education, Mehregan brings extensive knowledge and expertise to the field. He is currently a senior IEEE member. Professor Shelley Kinash CHIEF ACADEMIC OFFICER Professor Shelley Kinash is the Chief Academic Officer at Universal Higher Education, with over 30 years of experience in tertiary education. She also chairs academic boards for two private education providers, contributing to benchmarking and innovation. Her research focuses on student voice, equity, and graduate outcomes. A Principal Fellow of the Higher Education Academy, she has taught in educational technology, inclusive education, and more. As a leader at three Australian universities, she has driven institution-wide quality and student experience, fostering collaboration and high-quality outcomes for students, staff, and communities.

Privacy Statement Introduction Universal Higher Education (UHE) is committed to protecting the privacy and security of personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant legislation. This statement provides general information about how we collect and process personal information. It should be read in conjunction with our Privacy Policy . By using our website, enrolling in our programs, or engaging with UHE, you consent to the collection, storage, and handling of your personal information as outlined in this statement. Scope This privacy statement applies to: Prospective, current, and former students Staff and contractors Website visitors and applicants Any individual providing personal information to UHE What Personal Information We Collect UHE collects only the information necessary for delivering education, supporting student services, and meeting legal requirements. This may include: Personal Details: Name, date of birth, nationality, contact details Academic Records: Enrolment history, transcripts, certifications Financial Information: Payment details, FEE-HELP status Visa & Immigration Data: Passport details, visa conditions Health & Support Needs: Disability or medical requirements (if disclosed) We collect this information through application forms, student portals, customer service interactions, and website visits. How We Use Your Information UHE uses personal information for purposes including: Enrolment & Course Administration – Processing applications, maintaining student records Regulatory Compliance – Meeting legal obligations with TEQSA, the Department of Home Affairs, Tuition Protection Service, etc. Communication – Sending updates, academic reminders, and promotional materials (with consent) Student & Staff Support – Providing academic, financial, and well-being support Security & Risk Management – Ensuring a safe campus environment We will not sell or distribute personal data for marketing purposes without consent. Disclosure of Personal Information UHE may share information with: Government Agencies – Department of Education, Home Affairs, TEQSA, and relevant regulators Third-Party Service Providers – IT support, payment processors, insurance providers Educational Partners – Other institutions (only with student consent) Legal Authorities – Law enforcement agencies when required by law When sharing personal information with third parties, we ensure that they comply with relevant privacy laws. Data Security & Storage We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. Measures include: Secure, password-protected databases Encryption of sensitive information Access controls for authorised personnel only Secure disposal of paper-based records Access & Correction of Information Students and staff have the right to: Request access to their personal information Correct inaccuracies in their records To make a request, contact support@uhe.edu.au with verification details. Privacy Complaints & Enquiries If you have a complaint about how your information has been handled, please refer to our Complaints and Appeals Policy . If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au .

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Universal Higher Education(UHE) is a dynamic Australian Higher Education Institution offering Higher Education courses such as Bachelor of I.T and Bachelor of Multinational Film Production. About UHE Universal Higher Education (UHE) is a dynamic Australian Higher Education institution which is a part of Universal Learning Group and offering Bachelor programs and Master courses in Information Technology and a Master courses in Engineering Management. UHE operates from its centrally located campus in Melbourne , which is an eclectic mix of people and cultures and offers a vibrant place for work, study and recreation. In July 2024, Universal Learning Group (ULG) joined the Oxford International Education Group , a leading global private education provider, in July 2024. Overview Universal Higher Education (UHE) is a dynamic Australian Higher Education institution offering Bachelor and Master courses. UHE is registered and accredited as a Higher Education provider by the Tertiary Education Quality and Standards Agency (TEQSA), PRV No: 14288 and CRICOS Provider No: 03848E. The courses on offer are Master of Engineering Management, Master of Information Technology (Cyber Security and Artificial Intelligence), Bachelor of Information Technology and Bachelor of Multinational Film Production. The courses are delivered at our centrally located campus in Melbourne, which is an eclectic mix of people and cultures and offers a vibrant place for work, study and recreation. UHE's current TEQSA registration and accreditation status can be found here: Universal Higher Education Pty Ltd - TEQSA Accreditation Our Mission Our mission is to deliver a unique teaching and learning experience that is internationally focused, creative, and connected. We offer a cutting edge on campus environment in Australia. Through distinctive programs with strong industry links, we produce entrepreneurial graduates with high employability – who are especially equipped for international careers and workplaces of the future. Our Vision Our vision is to be recognised as a quality provider of higher education services in and from Australia. We adopt stringent academic standards and operate under a robust corporate and academic governance framework. We have exceptional individuals with the right expertise and creativity to achieve our goals. We specialise in fields with strong opportunities for graduates prepared for globally mobile careers. Our Values INTEGRITY We build relationships through trust, honesty and respect PASSIONS & PRIDE We love what we do and strive for excellence CARE We put our students and their goals at the heart of everything we do CREATIVITY We are not afraid to be different and we celebrate innovation Oh, and we believe that a SMILE😊goes a long way... Why Choose Us? Focused on Student Success At UHE, students are our top priority. UHE students are people, not numbers. We pay attention to the ambitions and goals of each of our students, so that we can personalise support and therefore catalyse graduate success. Skills-Based Learning We have designed our education around what students need to be able to DO upon graduation. Students graduate with skills to not only be work-ready, but also to lead industry forward. We have cracked the code on needing experience to get a job, and a job to get experience, by designing education which gives students job-equivalent experience. Successful Careers Careers in Information Technology and Engineering Management are thriving and graduates are in high-demand. UHE designs learning experiences and offers supports which prepare students for career success. Journey and Destination Both the process and the outcomes of education matter. We create experiences that ensure that, when looking back upon their days as a UHE student, graduates remember fun, connection and friendships. The networks formed through UHE last a lifetime. Digital Innovation Generative Artificial Intelligence GenAI is rapidly evolving the ways we work and learn. UHE teaches our students how to use GenAI in practical and ethical ways so that graduates are prepared to lead industry forward. UHE is known for our innovative Digital First and AI Cubed approaches which ensure that our students stay ahead of the technology curve. Melbourne The UHE campus is located in the Melbourne CBD which is famous for fun, culture, food, coffee and efficient transportation (free trams in the CBD). Melbourne is an educational hub, meaning that there are lots of opportunities to find rooms to rent and live with other students. UHE Governance & Leadership Board Of Directors Academic Board Executive Management Group

Management Staff & Program Coordinators Introducing our committed management team at Universal Higher Education, dedicated to fostering academic excellence and creating a thriving learning atmosphere. Working seamlessly alongside them are our esteemed Program Coordinators, pivotal in shaping our diverse educational programs and ensuring a comprehensive learning experience for our students. Program Coordinators Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Management Staff Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Email support@uhe.edu.au Call +61 3 9600 0087 Follow

Master of Engineering Management Graduates of the Master of Engineering Management will have advanced knowledge in engineering management, integrating engineering, business, and management principles with a focus on project management and contemporary engineering practice. They will demonstrate ethical conduct and professional accountability in engineering and management. The program emphasizes personal development, helping students identify their strengths and interests starting in the first subject, Professional Development for Engineering Management, which is documented in their portfolio. Apply Now COURSE DURATION 2 years full time LOCATION On campus (Melbourne) NEXT INTAKES March, July FEES $50,000.00 How to Apply Enquire OVERVIEW ENTRY REQUIREMENTS STUDY STRUCTURE FEES & SCHOLARSHIPS LEARNING AND EMPLOYABILITY OUTCOMES Course Overview Graduates of the Master of Engineering Management will have advanced knowledge of engineering management through the integration of knowledge from engineering, business, and management disciplines within the context of project management and contemporary engineering practice, including an understanding of the scope, principles, and accountabilities of engineering practice. Graduates of the Master of Engineering Management will be able to demonstrate ethical conduct and professional accountability with relevance to engineering and engineering management. The program has a strong emphasis on personal development, with the purpose that each student finds their own strengths in engineering management as part of their own career development plan. This process begins in the first subject, Professional Development for Engineering Management, where the students begin to identify their own strengths and interests, documented in their portfolio. Course Information CRICOS Course Code 114008M Professional Accreditation Personalized support from our connected staff to obtain customized credentialing Subjects A total of 15 subjects CAMPUS Level 4, 131 Queen Street, Melbourne VIC 3000 Assessment Method Given the AQF level of the Course, a variety of assessment methods will be used (including personal portfolio, reflection, oral presentation, quiz, and research thesis) Course of Study MEM is a 4-semester course. To qualify for the MEM award at least 160 points must be completed successfully. Course Duration 104 weeks or 24 months (International Students) Part time 36 - 48 months (Domestic Students) AQF Level Master degree (level 9)(ASCED Field of Education: 0803 Business and Management) Total Course Fee A$50,000 (Tuition Fee) + A$300 Enrollment Fee (Non Tuition Fee) Credit Points 160 CP (40 CP per semester) ATTENDANCE Full Time Delivery Mode Face–to-Face Delivery at UHE campus Entry Requirements Domestic: Successful completion of an Undergraduate degree from a recognized higher education institution, with a GPA of at least 2.0 out of 4.0. Some background or experience in a relevant discipline (including Engineering, Technology, or Science) would be an advantage. Applicants who have successfully completed a relevant degree with a GPA of at least 1.5 out of 4, will be considered if they have at least 5 years of relevant industry experience. It is a requirement that the bachelor's degree was completed with no more than 25 per cent of subjects failed. International: Successful completion of an Undergraduate degree from a recognized higher education institution, with a GPA of at least 2.0 out of 4.0. Some background or experience in a relevant discipline (including Engineering, Technology, or Science) would be an advantage. Applicants who have successfully completed a relevant degree with a GPA of at least 1.5 out of 4, will be considered if they have at least 5 years of relevant industry experience. It is a requirement that the bachelor's degree was completed with no more than 25 per cent of subjects failed. Valid minimum scores include: IELTS overall score of 6.5 with no band less than 6.0, or PTE overall score of 58+ with no communicative skill below 50, or Cambridge Certificate of Advanced English (CAE) 176 with no component less than 169. Year 1 Semester 1 Semester 2 Year 2 Semester 1 Semester 2 Year 2 Semester 1 Semester 2 Elective Subjects No electives provided. The course is structured around a team-based skills acquisition and application path requiring consistent cohorts for group assessments. Course Progression Rules Students must earn a minimum Pass or Satisfactory assessment for all subjects to progress through the course. Students who fail any one subject will need to repeat that subject in the following semester (If that subject is a pre-requisite) or during the next semester offered. Students who fail a subject twice require permission from the course coordinator to enrol a third time as they may exceed the maximum time limit for completing their course (as per the UHE Course Progress Policy). During that semester, they must take a reduced load (no more than 30 credit points). Pre-Requisites for Specific Subjects Enrolment in Year 1 and 2 subjects requires satisfactory completion of each preceding year. ENG4002.10 Managing People and Organisations - Pre Requisite for ENG4005.10 ENG4004.10 Project Management - Pre Requisite for ENG4009.10 ENG4003.10 Business Analysis and Decision Making - Pre Requisite for ENG4012.10 ENG4003.10 Business Analysis and Decision Making - Pre-Requisite for ENG4013.10 ENG4011.10 Research/Capstone Project Preparation - Pre Requisite for ENG4015.20 Delivery Mode Face to face for all subjects. Academic Credit and Recognition of Prior Learning Students may be able to shorten the length of this program by applying to transfer any recognised prior learning credits. The application will be assessed in consistence with the principles of the UHE’s Academic Credit Policy and Procedure . Assessment Method All written materials are to be submitted in English. Subjects are assessed by criteria-referenced scoring to indicative grades subject to moderation of Fail (F: 0-49%), Pass (P: 50-64%), Credit (65-74%), Distinction (75-84%), and High Distinction (85-100%). Each 10CP subject will normally require progressive submission of three or more assignments. 20CP Capstone Project subject will normally require three assessments including submission of a comprehensive project documentation. Project group subjects are assessed by combined individual and group achievement scores. Individual achievement is assessed by continuous observed performance and participation throughout production. Group achievement is assessed at completed project screening stage with all credited crew receiving the same component score. Course Learning and Employment Outcomes Engineering Manager Supply Chain Manager Project Manager Quality Control Manager Construction Manager Operations Manager Commercial Manager Design Manager Course Learning Outcomes 1. Advanced Knowledge of Engineering Management Graduates of the Master of Engineering Management will have advanced knowledge of engineering management through the integration of knowledge from engineering, business, and management disciplines within the context of project management and contemporary engineering practice. 2. Ethical Responsibility Graduates will be able to demonstrate ethical conduct and professional accountability with relevance to engineering and engineering management. 3. Problem Solving and Design Management Graduates of the Master of Engineering Management will have problem solving and design management skills to be able to analyze and solve engineering management problems to achieve solutions and implementation strategies using established principles and methods, considering contextual factors (social, cultural, environmental, commercial, legal) and the requirements and expectations of stakeholders. 4. Professional and Personal Attributes Graduates of the Master of Engineering Management will have professional and personal attributes, including effective oral and written communication skills with technical and non-technical audiences, creative, innovative, and pro-active demeanor, and effective team membership and leadership. 5. Research Skills Graduates of the Master of Engineering Management will have knowledge of research methods and principles relevant to engineering management and be able to demonstrate initiative, personal autonomy and accountability in the planning and execution of a research project. 6. Self-management Graduates of the Master of Engineering Management will have self-management skills and professional conduct with a commitment to life-long learning. UHE Graduate Capabilities Knowledge and skills pertinent to a particular discipline or professional area encompassing: Coherent theoretical and practical knowledge in at least one discipline area at the level of entry to a profession. Technological skills appropriate to the discipline. Critical, creative and analytical thinking, and effective problem-solving including: The ability to critique current paradigms and contribute to intellectual inquiry. The capacity to exhibit creative as well as analytical ways of thinking about questions in at least one discipline. The ability to identify, define and solve problems in at least one discipline area. Effective communication in a variety of contexts and modes including: Effective written and oral communication in cross-cultural contexts. Characteristics of self-reliance and leadership including: The ability to take the initiative, to embrace innovation, and to manage change productively. The ability to work independently and collaboratively including: Managing time and prioritizing activities to achieve goals. Demonstrating the capacity for self-assessment of learning needs and achievements. Being a cooperative and productive team member or leader. The capacity for life-long learning including: Searching and critically evaluating information from a variety of sources using effective strategies and appropriate technologies. Social and ethical responsibility and an understanding of Indigenous and international perspectives encompassing: Active contribution to intellectual, social, and cultural activities. Understanding and appreciation of Indigenous perspectives. Recognition and appreciation of gender, culture and customs in personal and community relations. Valuing and promoting truth, accuracy, honesty, accountability and the code of practice relevant to the discipline or professional area. Career Opportunities Upon completion of the Master of Engineering Management at UHE, you will have a complete understanding of Strategic Management, Project Management, sustainable Development and Design practices, Systems engineering for Engineering Management, Entrepreneurship and Innovation, Risk Management and Engineering Quality Management that is applied across the sector. Your knowledge and skills will be highly valued within engineering and allied business industries. Successful completion of Master's in Engineering Management will equip you to enter a diverse field equipped with highly applicable skills and knowledge. Your career opportunities include engineering manager, project manager, construction manager, commercial manager, supply change manager, quality control manager, operations manager or design manager. You could work in private, public of government sectors of the engineering industry across Australia as well as overseas. MEM - Fee Structure Total Tuition $50,000.00 Semester 1 $12,500.00 Semester 2 $12,500.00 Semester 3 $12,500.00 Semester 4 $12,500.00 MEM - Non-tuition Fees ADMISSIONS OPEN Apply Now Address 1/131 Queen St, Melbourne VIC 3000 Phone +61 39600 0087 Email info@uhe.edu.au Connect

Scott Robertson Managing Director Scott Robertson is a seasoned leader with two decades of experience managing international education institutions. As Managing Director of Universal Learning Group, incorporating Universal Higher Education and Universal English, Scott combines strategic vision with operational expertise, honed through years of hands-on leadership in both the Canadian and Australian education sectors, with extensive experience overseeing campus operations. Before transitioning into education, Scott had a successful career in hospitality and hotel management. His journey began in Switzerland, where he studied hotel management, laying the foundation for his focus on customer service and operational excellence. This background has seamlessly translated into his work in education management, where he creates student-centred environments that ensure students receive a quality education in a supportive and enriching campus life. Scott has built a reputation for fostering strong learning communities, enhancing student satisfaction, and driving institutional growth. His customer-centric approach has been crucial in aligning educational offerings with student needs, consistently delivering outstanding outcomes.

Student Services & Support At UHE, we not only focus on growing your academic potential, but also your personal growth. Please contact our dedicated support services staff for assistance. Universal Higher Education staff are always happy to help with any support needs during your studies. If you need assistance, please approach the Reception desk or contact us on: + 61 3 9600 0087/+61 410 022 966 or burak.t@uhe.edu.au Meet our support staff Support Staff Compulsory Orientation All newly arriving students need to attend an orientation program. A series of activities and programs will be conducted by UHE personnel. This program will assist you to make an effective and efficient transition to your studies and perform at your best as quickly as possible. At Orientation you will : Select and enroll in a course, assisted by academic and administrative staff from UHE Obtain your program information, book list and timetable for the semester Create your student ID card and online login details Be introduced to the services and facilities at UHE Meet our academic and administrative staff Meet new friends before you commence your studies Purchase your textbooks Academic support and Counselling At UHE we understand that Higher Education studies could be difficult for some. To assist students develop the necessary study skills, we offer a variety of study and learning support services, including: Counselling and advice to support individual learning requirements. Regular workshops on study skills will be run throughout the semester to assist students with note-taking, reading and referencing skills, exam techniques etc English Language support Computer Support Personal Counselling Studying in a new environment can be challenging, and sometimes life itself can be challenging. Counselling can provide an opportunity to better understand your situation and explore the possibilities for bringing about positive change. Our counsellor is available to provide confidential assistance and psychological support in a wide range of personal or welfare matters affecting your study and life. Counselling Room located is opposite to Grand Hall Contact UHE Counsellor by emailing counsellor@ulgroup.com.au Careers Support UHE recognizes that students are studying for a career, not just a qualification, and actively work to bridge the gap between study and the workforce. Our career service is outcome focused and dedicated to ensuring all students are as job ready as possible at the completion of their course. Career Officers actively listen, coach and motivate students to maximize their chances of securing a job in their chosen field by offering an extensive array of services and activities including: Help with learning to self-assess job skills Assistance with resume preparation and effective job search strategies Ongoing career-life skills development to enhance employability Graduate career services and resources. Library Facilities Welcome to UHE Library! The library provides access to quality print and electronic resources for learning and teaching. Students have access to library, photocopying, printing and email services at UHE. Students can borrow textbooks or journals from UHE's Library. Books can be borrowed for seven (7) days unless they are Reference copies, which can only be borrowed on campus. IT and Resources UHE offers a modern study environment with fast and convenient IT access. Students have access to the School’s email, internet and student intranet and may contact the IT help desk for assistance with software training and IT guides. Work Rights During Studying In Australia International students are limited to 24 hours per week of paid employment whilst the student’s program is in session and unlimited hours during scheduled program breaks. Dependents have unlimited work rights after the principal student visa holder has commenced his/her program in Australia. Student should check with the Department o f Home Affairs in Australia for the latest requirements, as requirements could vary. Please visit www.homeaffairs.gov.au for further information. English and Mathematics Support English Language and Mathematics Assessment (ELMA) will be conducted for students as given in Orientation schedule(Mathematics assessment is exempted for students enrolling for Bachelor of Multinational Film Production) Based on the outcome Students can request for or offered English Language training for Academic purposes by trained English Trainers Mathematics Support will be provided by the tutors Student Support All Students are offered various support services at NO Cost. Students with Educational Disadvantage are eligible for all the support offered English and Mathematics Support Academic support (e.g. Learning difficulties, Course progress) Personal issues (Confidential counselling – available on campus and also referrals to external agencies if required) Career (Resume writing, interview skills, searching for jobs) Legal issues (Referral to external agencies for assistance) IT Support Below is a list of various support services that students can contact for assistance or advice. Please note the below list is not exhaustive. Enquire now Contact us now for any further information Contact Us

UHE FACILITIES Spanning across up to four levels, the Universal Learning Group Melbourne campus, where UHE is located, offers spacious and comfortable classrooms, convenient and easily accessible communal spaces, balconies, a rooftop, computer labs, a ping pong table, an on-campus café, and much more! LEVEL 1 - Reception Level 1 - Grand Hall Level 1 - Library Level 2 - Academic Staff Room Level 2 - Breakout Area Level 2 - Universal Cafe Level 3 - Lecture Room Level 3 - Lab Level 3 - Tutorial Room Level 4 - Tutorial Room Level 4 - Tutorial Room Level 4 - Lounge and Breakout Area

Explore UHE Executive Management Group, the dedicated team overseeing strategic initiatives, academic excellence, and operational efficiency at UHE University. Committed to fostering innovation and growth in higher education. Acerca de Executive Management Group Scott Robertson Managing Director Scott Robertson is a seasoned leader with two decades of experience managing international education institutions. As Managing Director of Universal Learning Group, incorporating Universal Higher Education and Universal English, Scott combines strategic vision with operational expertise, honed through years of hands-on leadership in both the Canadian and Australian education sectors, with extensive experience overseeing campus operations. Before transitioning into education, Scott had a successful career in hospitality and hotel management. His journey began in Switzerland, where he studied hotel management, laying the foundation for his focus on customer service and operational excellence. This background has seamlessly translated into his work in education management, where he creates student-centred environments that ensure students receive a quality education in a supportive and enriching campus life. Scott has built a reputation for fostering strong learning communities, enhancing student satisfaction, and driving institutional growth. His customer-centric approach has been crucial in aligning educational offerings with student needs, consistently delivering outstanding outcomes. Professor Shelley Kinash Chief Academic Officer Professor Shelley Kinash is an executive leader with over 30 years’ experience in tertiary education. Her substantive position is as Universal Higher Education’s Chief Academic Officer. In addition, she is Chair Academic Board for two other private tertiary education providers, enabling benchmarking and cross-fertilisation. Her ongoing research is practice-based, deriving impact on student voice and equity, and graduate career outcomes. She is a Principal Fellow of the Higher Education Academy, and a Faculty-member of the Australasian Council on Open and Digital Education’s Learning Technologies Leadership Institute. As a teaching academic, she facilitated student learning in educational technology, inclusive education, teacher preparation and community rehabilitation and disability studies. As an executive leader across three Australian universities, she has led institution-wide quality, learning, teaching and student experience. This 360 approach to her career journey enables Shelley to lead joined-up collaboration and communities of practice, facilitating high-quality experiences and outcomes for students, graduates, staff and communities. Dr. Grace Yan Director of Governance Dr. Grace Yan is a highly experienced higher education specialist with over 15 years of leadership in academic governance and compliance within the Australian education sector. Prior to relocating to Australia, she spent 16 years in academia in China, focusing on teaching, course development, and research in cultural studies and bilingual education. Grace holds a PhD from Griffith University, and since completing her studies in 2011, she has held several senior roles with various higher education providers, including Dean, Chief Operating Officer, Governance and Compliance Manager, Academic Director, and Admissions and Academic Services Manager. With significant expertise in governance and risk management, Grace has successfully led key projects such as TEQSA re-registration, course accreditation and re-accreditation, and the development of institutional frameworks for quality assurance and risk mitigation. Her in-depth regulatory knowledge, coupled with her hands-on experience in institutional operations, enables her to expertly navigate complex compliance landscapes, driving operational excellence and institutional success.

Dr. John C Wood Director Dr. John Wood has served on an extensive range of Boards. Currently John is the Chair of UTS Insearch Global and a non-executive director of Universal Higher Education, Kings University College, Malaysia and the Australian Data and Cyber Institute. He has been a board member of a diverse range of organisations including , HBF, Australia’s fourth largest health insurance and general insurance, Nuffield College, Oxford and numerous Navitas college boards. Currently he is the Head of Business Development for Oxford International Education Group (Part time) and Managing Director of Leviathan International. The former CEO of Navitas University Partnerships, John has an intimate knowledge of Universities, international education, global private providers and regulatory and operating environments. At Navitas John oversaw the growth of private- public partnerships for pathway colleges and managed campuses in 10 countries. John’s career has spanned academia, government and the private sector. John graduated with first class honors in Economics from the University of Western Australia and Oxford where he also taught economics. Prior to his 11 years with Navitas, John was Deputy Vice-Chancellor at Edith Cowan, Foundation Professor and Dean of the College of Business at the University of Notre Dame, where he was also the Deputy Vice-Chancellor (Academic). John has also occupied Government positions including as Speechwriter to Prime Minister Hawke. He held senior Government positions and served Ministers from all major political parties and was appointed by the Ministerial Council to serve on the Australian Qualifications Framework Council. His private sector positions included a period as Chief Economist with Ernst & Young. He has consulted for the World Bank, to various Governments and to small and large private organisations. John has an international reputation as an author writing 2 books and editing 115 volumes in the Croom Helm/Routledge Series on great economists and is joint editor of the 30 volume Critical Evaluations of Management Thinkers series. He is a life member of the Oxford Business Alumni. John is also the co- founder with his wife, Caroline, of the Centre for Stories as an inclusive literary and cultural organisation which uses storytelling to inspire social cohesion and improve understanding of diverse communities.

ESOS FRAMEWORK | REGULATORY REQUIREMENTS All Australian institutes providing courses for international students are required to comply with the Educational Services for Overseas Students (ESOS) Act 2000 and National Code of Practice 2018. You are assured of quality education and a high standard of service when you study at UHE. The ESOS framework protects your rights, including your right to: Sign a written agreement with your provider before or as you pay fees, which sets out the services provided, fees payable and information about refunds of course money. You should keep a copy of your written agreement. Get the education for which you have paid. The ESOS framework includes consumer protection that will allow you to receive a refund or to be placed in another course if your provider is unable to teach your course. The ESOS framework protects your right to know: How to use your provider’s student support services. Who the contact officer or officers are for overseas students. If you can apply for course credit; and when your enrolment can be deferred, suspended or canceled. What your provider’s requirements are for satisfactory progress in the courses you study. If attendance will be monitored for those courses. What will happen if you want to change providers. How to use your provider’s complaints and appeals process. The Legislative Framework incorporates the: ESOS Act 2000 ESOS Regulations 2019 The National Code 2018 CONFIRMATION OF ENROLMENT (COE) A COE is issued for the expected duration of studies. This is the time it will take for you to complete your program of study while studying full time. If you are unable to complete your program of study within the duration as stated on your CoE, your visa will only be extended for the following reasons: Compassionate or compelling circumstances eg illness where a medical certificate states that the student was unable to attend classes or where the registered provider was unable to offer a pre-requisite unit; The registered provider implementing its intervention strategy for students who are at risk of not meeting satisfactory course progress; An approved Leave of Absence has been granted. CHANGING YOUR ADDRESS You must advise UHE of your current address within seven days of arriving in Australia. If you change your address during your stay in Australia, you must advise UHE Administration of this change within seven days. FOR MORE INFORMATION For more information regarding the ESOS framework, please refer to https://internationaleducation.gov.au/Regulatory-Information/Pages/Regulatoryinformation.aspx