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Students Walking Up Stairs

Student Services & Support

At UHE, we not only focus on growing your academic potential, but also your personal growth. Please contact our dedicated support services staff for assistance.

Universal Higher Education staff are always happy to help with any support needs during your studies.  If you need assistance, please approach the Reception desk or contact us on: + 61 3 9600 0087/+61 410 022 966 or

Meet our support staff


Compulsory Orientation

All newly arriving students need to attend an orientation program. A series of activities and programs will be conducted by UHE personnel. This program will assist you to make an effective and efficient transition to your studies and perform at your best as quickly as possible.

At Orientation you will :

  • Select and enroll in a course, assisted by academic and administrative staff from UHE

  • Obtain your program information, book list and timetable for the semester

  • Create your student ID card and online login details

  • Be introduced to the services and facilities at UHE

  • Meet our academic and administrative staff

  • Meet new friends before you commence your studies

  • Purchase your textbooks

People During Workshop

Academic support and Counselling

At The UHE we understand that Higher Education studies could be difficult for some. To assist students develop the necessary study skills, we offer a variety of study and learning support services, including:

  • Counselling and advice to support individual learning requirements.

  • Regular workshops on study skills will be run throughout the semester to assist students with note-taking, reading and referencing skills, exam techniques etc

  • English Language support

  • Computer Support

Support Group

Personal Counselling

Studying in a new environment can be challenging, and sometimes life itself can be challenging. Counselling can provide an opportunity to better understand your situation and explore the possibilities for bringing about positive change.

Our counsellor is available to provide confidential assistance and psychological support in a wide range of personal or welfare matters affecting your study and life.


Counselling Room located ​is opposite to Grand Hall

Contact UHE Counsellor by emailing

Job Interview

Careers Support

UHE recognizes that students are studying for a career, not just a qualification, and actively work to bridge the gap between study and the workforce. Our career service is outcome focused and dedicated to ensuring all students are as job ready as possible at the completion of their course.

Career Officers actively listen, coach and motivate students to maximize their chances of securing a job in their chosen field by offering an extensive array of services and activities including:

  • Help with learning to self-assess job skills

  • Assistance with resume preparation and effective job search strategies

  • Ongoing career-life skills development to enhance employability

  • Graduate career services and resources.


Library Facilities

Welcome to UHE Library! The library provides access to quality print and electronic resources for learning and teaching. 
Students have access to library, photocopying, printing and email services at UHE. Students can borrow textbooks or journals from UHE's Library.  Books can be borrowed for seven (7) days unless they are Reference copies, which can only be borrowed on campus.

Computer Class

IT and Resources

UHE offers a modern study environment with fast and convenient IT access. Students have access to the School’s email, internet and student intranet and may contact the IT help desk for assistance with software training and IT guides.

Working Together

Work Rights During Studying

In Australia International students are limited to 24 hours per week of paid employment whilst the student’s program is in session and unlimited hours during scheduled program breaks. Dependents have unlimited work rights after the principal student visa holder has commenced his/her program in Australia.

Student should check with the Department of Home Affairs in Australia for the latest requirements, as requirements could vary. Please visit for further information.

Image by Jeswin Thomas

English and Mathematics Support

  • English Language and Mathematics Assessment (ELMA)  will be conducted for students as given in Orientation schedule(Mathematics assessment is exempted for students enrolling for Bachelor of Multinational Film Production)​

  • Based on the outcome​

  • Students can request for or offered English Language training for Academic purposes by trained English Trainers​

  • Mathematics Support will be provided by the tutors 

Student Support

  • All Students are offered various support services at NO Cost. ​

  • Students with  Educational Disadvantage are eligible for all the support offered​

  • English and Mathematics Support​

  • Academic support (e.g. Learning difficulties, Course progress)​

  • Personal issues (Confidential counselling – available on campus and also referrals to external agencies if required)​

  • Career (Resume writing, interview skills, searching for jobs)​

  • Legal issues  (Referral to external agencies for assistance)​

  • IT Support


Below is a list of various support services that students can contact for assistance or advice.​
Please note the below list is not exhaustive.


Enquire now

Contact us now for any further information

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