Master Of Engineering Management

This subject introduces students to the key frameworks and approaches to quality management. By the end of the subject, students are able to identify and apply quality management frameworks and approaches to new contexts and propose appropriate measures to address quality management issues in various contexts. The impact of quality on the role of engineers, generating value through quality, and the philosophies and frameworks of quality management set the foundation for the subject. Key topics include customer, workforce, and process focus, quality management systems, statistical methods and designing for quality, measuring for quality control, and process improvement, including Six Sigma and the DMAIC process. Strategic planning, knowledge management, and criteria for performance excellence are also covered, with insight into ISO 9000, Six Sigma, or Baldrige, and how to lead, build, and sustain performance excellence. Students engage in weekly class discussions and apply their knowledge to worked examples and case studies from both national and international contexts. Assessment tasks also provide students with the opportunity to gain contextualised knowledge relevant to quality management and develop communication and teamwork skills. Individual students assess their own competence using their Portfolio and by setting personal learning goals. Individual students set up a program-based professional portfolio, which is to track and facilitate professional learning and development across all subjects of the MEM program. This is done by self-assessing their competencies at the start of each subject/semester, and setting personal learning goals to work on the development of their skills and competencies, and to be prepared for the real world of work after graduation.